Clarify the difference between policy and procedure.
Answer –
Basis | Policy | Procedure |
Meaning | General guide to decision-making. | Sequence of steps for carrying out work. |
Focus | Thinking and choice. | Action and order. |
Flexibility | Allows judgement within limits. | Specifies a more definite sequence. |
Example | Recruit on merit. | Receive applications, screen, test, interview and select. |
Procedures implement policies consistently; a policy need not list each operating step.