| Class | 10th |
| Subject | Economics |
| Category | Important Questions |
Class 10 Economics Chapter 5 Consumer Rights Important Question Answer NCERT
Q1. In which year Consumer Protection Act was enacted in India? Most Important
Ans – 1986
Q2. When is “National Consumer’s Rights Day” celebrated in India? Most Important
Ans – 24 December
Q3. Write full form of COPRA.
Ans – Consumer Protect Act
Q4. Give the meaning of COPRA.
Ans – A major step taken in 1986 by the Indian government was the enactment of the Consumer Protection Act 1986, popularly known as COPRA.
Q5. What do you mean by Final Goods.
Ans – Final goods are those goods that are produced for direct consumption by the consumer.
Q6. Name the Consumer Courts at the district, state and national level.
Ans – (i) At District Level : Consumer Dispute Redressal Commissions at the district level known as (DCDRC)
(ii) At State Level : Consumer Dispute Redressal Commissions at the State level known as (SCDRC)
(iii) At National Level : Consumer Dispute Redressal Commissions at the National Level known as (NCDRC)
Q7. Write a short note on consumer awareness.
Ans – Consumer awareness is nothing but an act of making sure the buyer or consumers are aware of the information about goods, services and consumer rights.
Q8. Explain the causes which are responsible for Consumer Exploitation ?
OR
Explain in brief any three factors causing exploitation.
Ans – Three factors causing exploitation are as follow :
(i) Limited Information : In the absence of information about different aspects of products like price, quality, condition of use etc. the consumers are liable to make a wrong choice and loss of money.
(ii) Lack of Supply : Due to under development of industries there is a shortage of supply. This gives rise to increase in the price of product.
(iii) Illiteracy and ignorance of the consumers : Lack of consumer consciousness exploits consumers. A consumer must always check the MRP, expiry date and manufacturing date and then buy it.
Q9. Explain in brief the main objectives of Consumer Protection Act, 1986.
Ans – The Main objectives of Consumer Protection Act, 1986 are as follow :
- Protection of Consumers: The primary objective is to protect consumers from hazardous goods, deficient services, and unfair trade practices.
- Promoting Consumer Rights: The Act emphasizes six consumer rights, including the right to safety, information, choice, representation, redressal, and consumer education.
- Consumer Redressal: To provide a simple, inexpensive, and fast mechanism for resolving consumer disputes.
- Regulating Trade Practices: To curb and control restrictive and unfair trade practices.
Q10. What are various ways by which a consumer is exploited ? Most Important
Ans – Various ways by which a consumer is exploited are as follow :
(i) Sale of adulterated goods : This is very common in food items and could prove to be highly injurious to one’s health.
(ii) Use of false weighing scale : This is also seen many times where seller use false weight in order to gain profit.
(iii) Deceptive Pricing : Very often traders charge high and deceptive prices from their consumers than the prescribed retail price.
(iv) False advertising : Making deceptive and misleading claims in the advertisements of the products.
Q11. Explain the Rights of consumers under Consumer Protection Act, 1986.
OR
Explain in brief the ‘Rights of Consumers’ in India. Most Important
OR
What are the six rights of consumers? Explain in brief. Most Important
Ans – Rights of consumers in India are as follow :
(i) Right to choice : In this, consumers cannot be forced buy any product beyond their choice.
(ii) Right to information : This ensures that all the citizens can get all the information about the functions of the government departments.
(iii) Right to redressal : To provide a simple, inexpensive, and fast mechanism for resolving consumer disputes.
(iv) Right to representation : It gives the consumers the right to represent himself or the right to advocate his interest.
(v) Right to safety : This right aims to protect consumes against the marketing of goods and services, which are hazardous to life and property.
(vi) Right to consumer education : Consumer should have knowledge about the various rights and reliefs provided by the legislations to protect their interest.
Q12. Describe some of your duties as a consumer when you visit a shopping complex in your locality.
Ans – Some duties of a consumer when he visits a shopping complex are as follow :
(i) Checking of MRP of Product
(ii) Checking of Expiry date of Product.
(iii) Ensuring that the retailer does not sell me duplicate or defective products.
(iv) Always asking for a cash memo/receipt for the goods purchased.
Q13. What legal measures were taken by the government to empower the consumers in India ?
Ans – Different legal measures were taken by the government to empower the consumers in India are as follow :
(i) Introduction of Consumer Protection Act in 1986 (COPRA) by Indian government. Under COPRA, a consumer can appeal in state and national courts, if his case has been dismissed at the district level. Thus, consumers have the right to represent themselves in consumers courts now.
(ii) In October 2005, the Right to Information Act was passed, ensuring citizens all information about the functioning of government departments.
| Also Read | NCERT Class 10 Social Science Solution (All Books) |
| Also Read | Class 10 Important Questions (Latest) |
| Also Read | Class 10 Old Question Papers |
| Also Read | Class 10 Model Papers [latest] |